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Software Requirements

  • Operating System Requirements 

    Toniq software runs on Microsoft Windows. Professional or Business versions of Windows are required, either 32-bit or 64-bit*.

     

    Toniq will not be able to provide our usual support levels if the Windows installation is not in English.

     

    The following operating systems are supported:

    • * Windows 10
    • * Windows 8.1
    • * Windows 8
    • * Windows 7
    • Windows Server 2012 and 2012 R2 **
    • Windows Server 2008 and 2008 R2
    • Windows Vista
    • Windows XP Professional is not supported for new computers(Java is no longer supported on XP, so Online Claiming may have issues)
    • Windows 2000 (Professional or Server) is no longer supported

     

    * Check that printer drivers are available for all printers to be used, particularly older Till Receipt printers.

     

    * Windows 10 only supports Microsoft SQL Server 2012 or later.  If you have a paid edition of SQL Server, check the version with your hardware supplier or Toniq to ensure it is compatible.

     

    Click here for Computer & Hardware Requirements

  • MS SQL Server for Toniq Database 

    Toniq uses Microsoft's SQL Server software for database management, which improves database stability.  Express versions of MS SQL are acceptable (within Microsoft limitations such as database size).

     

    The same version of SQL Server must be installed on at least one other computer as a backup server.

     

    The version of SQL Server must be either:

    • MS SQL Server 2014
    • MS SQL Server 2012
    • MS SQL Server 2008 R2
    • MS SQL Server 2008
    • MS SQL Server 2005 (legacy only)

     

     

    Each version of SQL Server has its own Operating System requirements:

    SQL Server 2005 - Windows XP up to Windows 7

    SQL Server 2008 and SQL Server 2008 R2 - Windows XP SP2 or later

    SQL Server 2012 - Windows Vista SP2 or later

  • Support Software 

    To allow access by Toniq staff for support purposes, all Toniq installs come with remote connection software called Toniq Helpdesk. This allows customers to connect a Toniq staff member directly into any workstation which has an internet connection. Only works for broadband users.

  • Antivirus / Firewall Software 

    It is recommended that you use antivirus AND firewall software when connected to the internet, on ALL workstations. There can be compatibility issues with our software and firewall programs. So please get your hardware person to check with us, to make sure your Toniq system continues to run smoothly after installation.

     

    The Toniq program installation configures the Windows Firewall, built-in to Windows XP and above, to allow the Toniq programs to run correctly.